LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya hai

lucky games mein aapka personal information aur payment details ki suraksha hamari sabse bari zaroorat hai. Hum samjhte hain ke JazzCash, Easypaisa, SadaPay aur Raast ke zariye aap...

Encrypted transactionsLocal payment securityYour data controlTransparent practicesAccount privacy options
Lobby dekho Read FAQ
lucky games Privacy Policy jo aapke liye likha gaya hai

Hamara privacy stance: concrete aur local

Jahan local qanoon ijazat deta hai, wahan lucky games apna operations chalta hai. Jab aap account khol-te ho, hum sirf woh information lenge jo account ke liye zaroor hai—aapka nam, contact detail, aur bank/mobile wallet ka reference. JazzCash, Easypaisa, SadaPay aur Raast se jo deposits aur withdrawals hote hain, unke records hum secure servers par rakhte hain. Kisi bhi government request ke

liye hum legal process follow karte hain. Aapka password aur security pins kabhi humse bahar nahi jaate. Agar aap apna account delete karna chahte ho ya kisi personal data ko remove karna chahte ho, support team se pooch sakte ho—hum ye requests 30 days mein process karte hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD PAANE KA RASTA

Privacy questions ke liye hamse rabta karen

In-App Support Chat Apna account mein login karke privacy ya data...
Email Support [email protected] par likhen aur detailed response 48 hours...
Account Settings Apna profile mein jao, 'Privacy & Security' section...
SECURITY KI BUNIYAD

Hum data protection ko seriously lete hain

SSL Encryption

Har data transfer lucky games ke servers par SSL 256-bit encryption se protected hai. JazzCash, Easypaisa, SadaPay aur Raast connections bhi encrypted rahte hain.

Payment Isolation

Aapka banking credentials kabhi hamari systems mein store nahi hote. JazzCash, Easypaisa, SadaPay aur Raast apni separate gateways handle karte hain—hum sirf transaction ID aur status dekh-te hain.

Access Logs

Aapke account mein jo bhi login hota hai, iska record hamara system rakhta hai. Agar suspicious activity ho to notification mil-ta hai.

Third-Party Audits

Hamara infrastructure quarterly security checks se guzar-ta hai. Vulnerabilities agar mile to immediately patch kar-te hain.

Password Hashing

Aapka password bcrypt algorithm se hash ho-ta hai. Matlab agar kisi ko hamara database bhi mil jaye, password padh nahi sakte.

Data Minimization

Hum sirf woh data rakhte hain jo zaroor hai. Analytics, cookies, aur tracking—sab transparent hai aur aap settings se control kar sakte ho.

Lucky games policy dusron se alag kaise hai

Local Payment TransparencyHamara privacy policy specifically JazzCash, Easypaisa, SadaPay aur Raast ka mention karta hai kyunke ye Pakistan ke liye real channels hain.
Account Deletion RightJab chahiye tab apna account delete kar sakte ho. Hum sirf transaction records rakhte hain jo law mein zaroor hai, baaki sab erase ho jata hai.
No Third-Party SellingAapka personal data ko hum marketing companies ko bechen nahi. Sirf legal process ya fraud prevention ke liye hi share karte hain.
Withdrawal VerificationJazzCash, Easypaisa, SadaPay aur Raast se paise nikaal-te waqt bank-level verification hote hain. Hamara side se extra check nahi, bas settlement.
Cookie ControlLucky games site par essential cookies hote hain, lekin analytics ya tracking ke liye aap opt-out kar sakte ho account settings se.
Privacy Request TimelineData portability, correction, ya deletion ke requests hum 30 days mein process karte hain aur email se confirmation bhejte hain.
Jurisdiction ClarityJahan local qanoon ijazat deta hai wahan hamara policy apply hota hai. Geographic restrictions clear hote hain—supported ilaqon mein hum operate karte hain.
ACCOUNT KE ASPECTS

Privacy ke mukhya nuqte jo aapke account ko define karte hain

Two-Factor Authentication Optional setting jo aap on kar sakte ho. OTP login...
Session Timeout Agar aap 30 minit inactive raho to session auto-logout ho...
Activity Dashboard Apne account ke andar 'Activity' tab hai jahan sab logins...
Payment Method Management JazzCash, Easypaisa, SadaPay aur Raast accounts apne account se link...
Email Notifications Har withdrawal, login unusual location se, aur security changes ke...
Withdrawal Verification Status JazzCash, Easypaisa, SadaPay aur Raast transactions dashboard mein 'Pending', 'Processing'...

Privacy ke bare mein aapka puchhe hue sawal

Nahi. Lucky games sirf transaction ID aur payment gateway response store karta hai. Aapka actual bank credentials, PIN, ya OTP kabhi hamara system mein nahi aate. JazzCash, Easypaisa, SadaPay aur Raast apne secure gateways handle karte hain.

Agar aapko koi suspicious transaction dikhe to immediately in-app support ya email ke zariye report kar sakte ho. Hum transaction को freeze kar sakte hain aur investigation start kar sakte hain. JazzCash, Easypaisa, SadaPay aur Raast ke saath hum chargeback process follow karte hain.

Account active hote tak aapka profile, transaction history, aur account settings reh-ta hai. Account delete hone ke baad, hum sirf legal requirements ke liye minimal records rakhte hain—billing ya fraud prevention ke liye. Ye records 7 saal tak stored rah sakte hain.

Nahi, jab tak legal process na ho ya aap explicit permission na do. Marketing emails ke liye hum sirf aapki consent ke saath contact karte hain aur aap kabhi bhi unsubscribe kar sakte ho.

Account deletion request submit karne ke baad, hum 30 days mein delete process complete karte hain. Personal info, profile, aur login history remove ho jayega. Transaction logs jo law mein required ho, wo reh jayenge lekin aapke saath link nahi hoge.

Lucky games supported Pakistan ilaqon ke local laws follow karta hai. EU visitors ke liye GDPR-aligned practices hote hain agar applicable ho. Privacy requests—data access, correction, deletion—hum legal framework ke through process karte hain.

Haan. JazzCash, Easypaisa, SadaPay aur Raast apne encryption protocols use karte hain aur lucky games tab sirf settlement confirmation dikh-ta hai. Aapke transaction details hamara system par encrypted hote hain aur sirf aap ya authorized support team access kar sakte ho.